Having a Great Team, Is at The Heart of Who We Are
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At Agean, we're a Group of Telecommunication Professionals
We're a group of telecommunication professionals that have been in the industry for quite some time. During this time, collectively we noticed the trajectory growth of innovative telecommunication services available to people were not inline with the technology people used today. This has very much to do with the systems that carriers adopt, which is for the most part, prohibitive and costly.
We at Agean are developing platforms, that will enable carriers and service providers, to use these platforms on top of their existing infrastrure. By doing this, we hope to enable them to provide their users with a simpler, feature-rich experience for the multitude of service they offer.
The Values That Drive Us Forward
Driven
Belief
Commitment
Our Drive
Our deep believe in collaborating with our customers allows us to continuously innovate great solutions that benefit them. With a contant understanding of their requirements, whilst
keeping an eye on the future, our frive becomes simple - innovate by way of our customers
need!
Our Belief
Our customer charter sits at the centre of our commitment to awesome customer service. We believe our passion for delivering first-rate customer service and our promise to live up to this pact, will bring a positive Agean experience to you – each time, every time.
You can think of our customer charter as a set of standards that sum up what you can expect from us here at Agean. The pact helps us focus on what we should be doing best – helping you connect better. Whether you’re talking to us about a support issue or chatting to someone from our Sales Team, you’ll be speaking to a real person, with a genuine desire to listen. We’re here to help and are committed to improving our approach in delivering:
Quality in All We Do
We live for connecting people and aim to provide the best technical knowledge to do this.
We offer our customers a range of intelligent solutions best suited to their needs.
We know that your issue is important to you, making it important to us too.
Meaningful Response
We know your time is precious, and strive to make the best use of it we can.
We aim to cut to the chase when it comes to sorting out your needs.
Our customers are all unique, which is why they should expect our undivided attention.
A Positive Voice
We like to avoid complicated techno-babble and prefer simple, plain-speaking language.
We like to put ourselves in your shoes, to tell you what you need to know.
We’re a friendly bunch who feel good about making a difference.
Specialised Support
At Agean, we strive to lead the market with world class telecommunications solutions. Our Customer Service Representatives are specially trained to offer you support on anything related to our services that is provided to you by us. They’ll also assist with billing questions and anything related to our products and services. Sometimes, they even like to chat about the weather!
Our Commitment
Has always been about our customers and the platforms we develop that fits with them:
01
Listen
Listening to our customer needs to help build a sustainable business with them is the core of what motivates us daily.
02
Design
Our solution team works closely with our Account Management and customers to define new features and services that our customers wants most
03
Build
Our in house development team takes pride in developing these designs in a manner that is easy to use and that makes sense when deployed.
04
Evolve
By developing our own platform, along with a structured design process, means that we are able to plan for the evolution of our platforms to meet our customers demands.
Our Partners
Want to learn more about selling this product or becoming a partner?
Tell us more about the partnership opportunities you are interested in. Our friendly team of specialist can provide you with all the information you need to begin your partner journey.
Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMEs and delivers Unified Communications solutions that connect co-workers and clients more efficiently.
Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 350,000 customers worldwide. Yeastar customers enjoy the flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation.
For more information about Yeastar or to become a Yeastar partner, please visit https://www.yeastar.com.